We Would Like for You to Reschedule If You Can. Call or Text us at 304.208.8057 about our COVID19 Refund Policy.
During this confusing time of COVID-19 and social distancing, Battlearium is committed to keeping you safe when you play and also committed to making sure you will have your fun!
Your COVID 19 Refund…
If you or we are forced to cancel a reservation, we are offering a 1 YEAR RAIN CHECK FROM THE DATE OF YOUR RESERVATION. We are going to be very strict on this policy. When you come during COVID 19, your party will be private. The only people playing will be the people you invite – so get those close to you and come and play. We go to extra lengths to keep our arena and equipment clean. We always have! Plus our games are naturally social distanced.
If you absolutely must have a refund, our usual cancellation policy remains in place. You must cancel prior to 48 hours before your reservation.
As a new local business, we really hope you choose the rain check option. These are tough times. If we are to survive the pandemic, we need your help and flexibility. Believe us when we say, nobody is looking out for our business type. It barely registers on the state or federal governments radar. We’re not a restaurant so nobody is doing fundraisers for our staff. We are told the PPP we will get will be minimal.
WE WILL SURVIVE!
When all this madness subsides, bring your asymptomatic, normal temperature selves on down! We have hand sanitizer and lots of soap and water!
We play on!
As soon as the good Governor’s mandates are over, we will reopen. Probably soon because mandates are really a legal thing. As soon as we feel it is safe to open for private parties, we will. You may have to wear a mask and properly social distanced – which isn’t hard in the arena. We are going to keep at this! Join us and let’s keep playing through this pandemic. Otherwise – life will just suck!