FREQUENTLY ASKED QUESTIONS (FAQ)
ALL THE ANSWERS YOU NEED IN OUR FAQ – Frequently Asked Questions.
Everything you need to know
Make sure to read this article, “Everything You Need to Know.” It will answer just about all of your questions about times available, parties, and pick-up games.
What do you do for safety?
A lot of games are played at the Battlearium. As you will read and see, safety is one of our highest priorities for you.
You will be provided a mask and arm guards. The arrows are foam-tipped so even at close range, the impact is barely noticeable. At Battlearium, we utilize bows that have a maximum draw weight of 25lb. Outside bows are strictly prohibited from entering the arena.
You will be provided with protective eyewear. Nerf darts and rival bullets are used in the Battlearium — both of which are foam and shouldn’t hurt when you get hit. If you’ve never been hit by a nerf-type gun with one of these projectiles, ask a young person you know if they think it hurts.
Tactical Laser Tag
Because of the laser tag system we use, protective eyewear is not required.
Is experience required?
You don’t need any experience to play at the Battlearium. We do training and teach you how to use all the equipment and understand own your safety.
Are there age restrictions?
Yes, we do have age restrictions to play in the Battlearium.
- To play in a Foam Dart Battle, you must be 5 or older.
- To play in Archery War or Laser Tag, you must be 7 or older.
Are there lockers?
Lockers are available for you to use. That being said, it is probably best not to bring valuables to the Battlearium. Our company and staff are not responsible for property that you may lose or suspect stolen.
Is there parking?
The Battlearium is less than a block from the Pullman Square parking garage. In addition, downtown Huntington is full of off-street parking. The street parking is metered but very inexpensive. You can even use your credit card to pay for metered parking if you use the ParkMobile app.
Can we bring food and drink?
Food and non-alcoholic beverages are allowed in the public viewing area and in the party room. No food or drink is allowed in the arena.
How long does one Battlearium booking last?
Your booking is for 1 hour. We will get you in, equipped, and trained in about 10 minutes. Expect to play for 50 solid minutes.
Do you allow walk-ins?
Walk-ins are allowed if there is availability. As you can imagine, walking-in is not your best course of action. It’s best to book a “pick-up game” online or call ahead as we may not have availability if the arena is booked to capacity.
What’s the minimum number needed?
Play by yourself or with a friend or with a few friends. If you have fewer than 10 in your group, other customers will be allowed to play with you. It is always best to secure your time by booking online.
What forms of payment do you accept?
All major credit cards are accepted. And we love it when you use cash!
What is your cancellation policy?
You are required to give 48 hours’ notice for cancellations. Cancellations made more than 48 hours prior to your event will be refunded in full. If you need to make a short-notice cancellation, within the 48-hour window of your booked time, we will not provide a refund but will provide you with 100% of the booking cost in the form of store credit. You will be able to use the store credit to re-book your game for a different date or time to be used within 90 days of cancellation.
Are the masks disinfected?
Yes, masks, glasses, and weapons are all disinfected after each session. Also, we never use the same masks in back-to-back games.
Can I bring my own equipment?
You may bring your own protective eyewear and your own nerf gun. The Battlearium is a MEGA bullet and Modification free zone. No outside bows are allowed in the Battlearium.
If I come, what should I bring?
- You should wear comfortable clothing you can move in.
- Always wear athletic footwear (all footwear must be close-toed; playing with sandals or going barefoot is not allowed at the Battlearium).
- Make sure to complete your waiver form (or leave time to fill one out when you arrive).
- If you own a paintball mask and/or armguard, feel free to bring and use your own.
Can I bring my own camera?
Yes, GoPros and cameras are used at the participants’ own risk. Battlearium will not be held liable for any damaged or stolen personal items from the arena.
Please Don’t Expect to Play if You Are Intoxicated
Our customer service team has the right to refuse service to anyone they suspect to be intoxicated. If you come in drunk, we aren’t going to let you play.
We are avid supporters of the 2nd amendment and value and support people’s ability to “carry.” In fact, our staff is weapons trained. However, for our guests, no firearms are allowed in the Battlearium. If you’ve taken any firearm training, you know why.
If we didn’t answer your question, we tried. Sometimes Frequently Asked Questions (FAQs) and answers aren’t enough. Give us a call at 304.208.8057 or drop us an email. We will do our best to make sure you know how you can play.
If you have suggestions we could include in our Frequently Asked Question section, do call or email us so we can add those so others get their questions answered.